Privacy and Cookie Policy

Last updated: 14 October 2025

1. Who we are

New Dawn Blinds
Unit 6a Highfields Business Park, Royston, Cambridgeshire, SG8 5JT
Registered in England and Wales, Company No. 7562700

If you have any questions about this policy or how your data is handled, please contact:
Data Protection Officer
info@newdawnblinds.co.uk

2. Information we collect

We only collect personal information that you choose to give us or that is necessary for our website to function properly. This may include:

Contact details (name, email address, phone number, postcode) that you submit via our contact or appointment form.
Website usage data, gathered to help us understand how visitors use our site and to keep it secure and reliable.

We do not collect or store special category (sensitive) personal data via this website.

3. How we collect information

3.1 Forms

Our online enquiry form is an embedded Go High-Level form. When you submit the form, your details are sent to info@newdawnblinds.co.uk and stored within our Go High-Level CRM. We use this information only to respond to your enquiry. We do not use it for marketing, and we do not export or store it elsewhere.

3.2 Website analytics

We use Plausible Analytics, a privacy-focused, cookieless analytics platform that provides anonymous, aggregated statistics. It does not set cookies and does not collect personal data.

3.3 Website tools

Google Search Console is installed to help us monitor website performance and search visibility.
Elementor (our page builder) may process limited technical data for performance and security.
Google Fonts are used for site typography. Your browser may connect to Google’s servers to retrieve font files.

4. How we use your information

To respond to your enquiries or appointment requests.
To operate, maintain and improve our website.
To maintain website security and performance.

We do not use your data for automated decision-making or profiling.

5. Lawful bases for processing

Consent: when you choose to submit an enquiry form.
Legitimate interests: for operating and improving our website and ensuring its security and performance.
Legal obligations: where we must comply with applicable laws and regulations.

6. Sharing your information

We do not sell, rent or trade your personal information. Your data may be processed by trusted service providers only where necessary to operate our website (for example, hosting, security, analytics). These providers act on our instructions and are not permitted to use your data for their own purposes.

7. Data storage and retention

Personal data collected through our website is stored securely within the UK or EEA (or in locations offering adequate protection under UK data protection law). We keep enquiry data only for as long as needed to respond to your message or fulfil a service, after which it is securely deleted.

8. Your rights

Under UK data protection law, you have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data (where applicable).
Withdraw consent at any time (where processing is based on consent).
Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

To exercise your rights, please email info@newdawnblinds.co.uk.

9. Cookies

9.1 What are cookies?

Cookies are small text files stored on your device. They help websites function correctly and improve your experience.

9.2 How we use cookies

Our site uses essential and functional cookies to make the website work and to remember your preferences. Examples include cookies that:

Remember your cookie choices.
Enable core features such as forms and security.
Improve performance and reliability.

9.3 Analytics cookies

We use Plausible Analytics, which is cookieless and GDPR-compliant. It does not set cookies or collect personal data.

9.4 Third-party cookies and similar technologies

Tools we use (such as Google Fonts and Elementor) may set cookies or collect minimal technical data to deliver fonts or ensure site performance. Any such cookies are controlled via our consent banner where applicable.

9.5 Cookie consent and control

We use a cookie banner that scans for cookies and lets you accept or reject non-essential cookies. You can change your preferences at any time via the banner or your browser settings.

You can also control and delete cookies via your browser. For details, see aboutcookies.org.

10. International transfers

If any service provider is located outside the UK/EEA, we will ensure appropriate safeguards are in place (for example, standard contractual clauses) to protect your data.

11. Links to other websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy notices.

12. Changes to this policy

We may update this policy from time to time to reflect changes in law or our practices. Updates will be published on this page with a revised ‘last updated’ date.

13. Contact us

If you have questions about this policy or your data, please email info@newdawnblinds.co.uk.