Privacy Policy

Name: New Dawn Blinds
Address: Unit 6a, Highfields Business Park, Old North Road, Bassingbourn, Royston, Cambridgeshire, SG8 5JT, GB
Telephone: 01763 243894
Price range: ££

Last updated: 10 August 2026

1. Who we are

New Dawn Blinds
(trading name of New Dawn Curtains & Blinds)
Unit 6a, Highfields Business Park, Old North Road, Bassingbourn
Royston, Cambridgeshire, SG8 5JT
United Kingdom
Registered in England and Wales, Company No. 7562700

We are the data controller for personal data collected through this website.

If you have questions about this policy or how your data is handled, please contact us:

Email: info@newdawnblinds.co.uk
Phone: 01763 243894
Post: Unit 6a, Highfields Business Park, Old North Road, Bassingbourn, Royston, SG8 5JT

2. What personal data we collect

We may collect and process the following information:

**Enquiry and appointment details** — name, email address, telephone number, postcode and any message you submit via our contact or quote form.
**Technical and usage data** — IP address, browser type, device information, pages visited and approximate location, collected through our analytics tool when you consent.
**Marketing / advertising data** — identifiers and events used by advertising pixels (for example Meta Pixel) when you consent to marketing cookies.
**Cookie preference data** — your consent choices stored in your browser so we can honour them.

We do not intentionally collect special category (sensitive) personal data through this website.

3. How we collect data

Directly from you when you submit a form, email us or call us.
Automatically through cookies and similar technologies when you browse the site (subject to your cookie preferences — see our Cookie Policy).
From our website hosting and form providers that process data on our behalf.

4. Why we use your data and lawful bases

**Responding to enquiries and quote requests** — legitimate interests (running our business and responding to customers); contract where we later supply goods or services.
**Providing the website and keeping it secure** — legitimate interests.
**Remembering cookie preferences** — legitimate interests / compliance with PECR.
**Analytics (understanding site usage)** — consent.
**Marketing / advertising measurement (for example Meta Pixel)** — consent.
**Meeting legal or regulatory obligations** — legal obligation.

Where we rely on consent, you may withdraw it at any time (for example via Cookie settings in the website footer) without affecting the lawfulness of processing before withdrawal.

5. Third parties and processors

We do not sell your personal data. We use trusted service providers who process data on our instructions:

**Hosting** — our website is hosted on infrastructure that may include Vercel (and related CDN services).
**Enquiry forms / CRM** — our online enquiry form is provided by Go High Level (LeadConnector). Submissions are used to respond to your enquiry and may be stored in that CRM.
**Analytics** — Dotwall website monitoring / analytics (loaded only if you accept analytics cookies).
**Advertising** — Meta Platforms (Facebook/Instagram Pixel) for advertising measurement and related features (loaded only if you accept marketing cookies).
**Email / communications** — when you contact us, messages are handled via our standard business email systems.
**Professional advisers** — accountants, insurers or lawyers where reasonably required.

Some providers may process data outside the UK. Where that happens, we take steps to ensure appropriate safeguards are in place (for example standard contractual clauses or an adequacy decision).

6. Retention

**Enquiry form data** — kept for as long as needed to respond to your request and manage any resulting quote or order, and then for a reasonable period for customer service and record-keeping (typically up to 24 months if no ongoing relationship, unless a longer period is needed for legal or accounting reasons).
**Analytics and marketing data** — retained according to the relevant provider’s settings and your consent; you can withdraw consent at any time.
**Cookie consent record** — stored in your browser until you clear site data or update preferences.

7. Your rights

Under UK data protection law you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data (in certain circumstances)
Restrict or object to processing (in certain circumstances)
Data portability (where processing is based on consent or contract and is automated)
Withdraw consent at any time where we rely on consent
Complain to the Information Commissioner’s Office (ICO) — ico.org.uk

To exercise your rights, email info@newdawnblinds.co.uk. We may need to verify your identity before responding.

8. Cookies

We use cookies and similar technologies as described in our separate Cookie Policy. You can change your preferences at any time using **Cookie settings** in the website footer.

9. Children

Our website and services are aimed at adults. We do not knowingly collect personal data from children.

10. Links to other websites

Our site may link to third-party websites (for example Facebook, Google reviews or Luxaflex). We are not responsible for their privacy practices. Please read their privacy notices.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated “Last updated” date.

12. Contact

Questions about privacy: info@newdawnblinds.co.uk or 01763 243894.